How do I report a streetlight out?

• Rocky Mountain Power maintains the streetlight through the City. You can report a streetlight directly to RMP at csapps.rockymountainpower.net/public/outages-safety/report-streetlight-out. Or call 801-393-8681.

When is the green waste citywide clean up?

• The green waste cleanup is generally the first week of November and the last week of April. Check the Community Calendar for exact dates, and times.

 

How do I report a culinary water leak or sewer backup?

• To report a water leak or sewer backup during business hours (8:00 am – 5:00 pm Monday - Friday) please call 801-393-8681. After hours please call Weber County non-emergency dispatch 801-395-8221.

Why is my water usage so high?

• Water usage should stay roughly the same from month-to-month, however, if you fill a hot tub or swimming pool your usage will be higher. If you have guests during the month or do more laundry than usual it will also cause your usage to rise. If you have a water softener you will use more water but the biggest culprit for higher usage is a leaking toilet. You may not hear the leak from a toilet so you may not know you have a leak. See High Consumption Checklist.

What is the hardness of my water?

• 11 grains per gallon.

Why is my water cloudy or discolored?

• There may be some work on the water system in your area which can stir up some sediment. It is safe and causes no harm. Just run your tap for about 15 minutes and it should clear up. If not, please call 801-393-8681.

 

How do I get my garbage can replaced?

• We will provide repairs and replacements of damaged cans at no cost as long as the damage has resulted from normal wear and tear. Please call 801-393-8681.

My garbage can did not get emptied, what do I do?

• Questions about missed garbage can pickups can be answered by calling Republic Services at 801-781-1349. Garbage cans must be out at curb side by 6:00 am the day of pickup.

How do I request a second garbage can?

• Additional garbage and recycle cans may be requested by calling 801-393-8681.

Who is my secondary water provider? When does it get turned on and off?

• Weber Basin Conservancy Water District and Pine View Water District are the secondary water providers in the City. See secondary water map. Secondary Water is generally turned-on April 15^th and turned off September 15^th depending on the water supply.